Support & SLA
Our support with the SLA (service level agreement) always secures your investment and helps you to ensure that your employees use your system optimally at all times. We are always there for you and offer you direct access to our Pixelboxx organization for all questions about your system and usage.
To adapt the support requirements to your company, we will work with you to find the appropriate service level agreement.
We distinguish between Standard, Extended and Corporate Service Levels.
To ensure that you and your employees receive the best possible support, our support is based on a single point of contact. This means that service requests are received centrally and are processed as quickly as possible by our specialists.
Please arrange an individual appointment with us so that we can assess your needs precisely.